View Issue Detail

ID	Project	Category	Submitted / Last Updated
01249	UserSpice	Triage	2021-05-28 17:34:11 / 2021-06-03 16:50:31
Reported	Basudebpur Site	Assigned To	Unassigned
Priority	none	Reported	5.2.6
Status	closed	Resolution Version and Commit
Summary	backup not working
Description	backup not working

November 2021

Can you give me a little bit more information about what symptoms you are seeing? Backing up can take a LONG time and it may appear that nothing is happening. (This is why a lot of people choose to use a cron job to backup behind the scenes). Typical reasons why your backup may not be working are timeouts and not having write access to the @ directory inside you project folder. Can you try doing the backup where you backup a single database table and see what happens?
November 2021

I didn't hear back after 5 days, so I closed the ticket, but feel free to reach out to us at https://discord.gg/PMNquvh for direct support
November 2021

backup a single database table is working fine, no issue on single database table, but while backup all files it not backuped properly, backuped file not showing on backup page. backup files are stored on a folder, not with zip file.