View Issue Detail

ID	Project	Category	Submitted / Last Updated
02195	UserSpice	Triage	2025-10-15 12:44:56 / 2025-11-09 09:16:13
Reported	Unassigned	Assigned To	Unassigned
Priority	none	Reported	5.9.6
Status	closed	Resolution Version and Commit
Summary	Feedback and Account Deletion Request
Description	Hi UserSpice Team, I recently installed UserSpice on my website. While the installation completed and the database tables were created correctly, I ran into several issues that made the system unusable for me: After creating my account, I could not log in. There is no “Forgot Password” functionality available through the interface. I located forgot_password.php in the directory, but it did not work. I spent over 30 minutes troubleshooting these issues, which was frustrating and ultimately unproductive. Given these experiences, I decided to remove the application entirely and delete the database and files from my site. Additionally, I could not find any way to delete my account from UserSpice itself. Please delete my account from your system. I hope this feedback is helpful for improving UserSpice. The installation and onboarding process could benefit from a more reliable login flow and an accessible password reset feature. Thank you,

6 days ago

I emailed this person right after their ticket came in but never heard back.